Online Resource Library

Member Benefits > Resource Library: Videos & Podcasts / Books / Articles / Tools & Services / COVID-19

VIDEOS & PODCASTS

• DPM-Biz Dev Crossover Series, Patrice Embry and Adam Kurzawa

• From Frustration to Growth with EOS, Leslie Camacho

• Operations Summit 2025 Video Playlist

  • Presentation PDFs

• Scratching the Surface, Matt Owens

• What GPT-4.1 Reveals About The Future Of Prompting

• Win Your Dream Clients on LinkedIn, Nicole Osborne

  • Presentation PDF

Topical playlists

• Diversity, Equity, and Inclusion

• Financial Operations

• Hiring and Compensation

• Leadership, Trust, and Communication

• People Operations

• Personal and Career Development

• Remote Work

• Team and Revenue Growth

ROLE playlists

• Business Development

• Design Leadership

• DPM

• Marketing

• Operations

• Owner

• Tech Leadership

ARTICLES & GUIDES

• OpenAI’s o3 and o4-mini models hallucinate more than older versions

• Politeness to ChatGPT Costs OpenAI Tens of Millions in Energy Expenses

• What Are Reasoning Models and Why You Should Care

BOOKS

• Data: Harness Your Numbers to Go from Uncertain to Unstoppable by Mark O'Donnell, Angela Kalemis and Mark Stanley

BUREAU REPORTS & RESOURCES

• The State of Digital Services 2024

• 2024 Digital Services Salary Guide

• 2023 Digital Services Outlook Report

• 2023 Digital Agency Tools Survey Results

• 2022 Digital Services Outlook Report

• 2022 Digital Services Salary Guide

• 2021 Digital Agency Tools Survey Results

• 2021 Digital Services Outlook Report

• 2020 Digital Services Outlook Report

• 2019 Digital Services Salary Report

• Bureau Standard Form of Agreement for Digital Services

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