Online Resource Library

Member Benefits > Resource Library: Videos & Podcasts / Books / Articles / Tools & Services / COVID-19

VIDEOS & PODCASTS

• Agency Path to More Revenue, Profit & Personal Freedom, Frank Cowell

• AI For Agency Business Development Workshop, Dale Bertrand & Ryan Markman

  • Presentation Slides

• Bureau Demo Day

• The AI Dilemma: Boosting Productivity or Killing Client Services?, Chris McKay & Richard Banfield

Topical playlists

• Diversity, Equity, and Inclusion

• Financial Operations

• Hiring and Compensation

• Leadership, Trust, and Communication

• People Operations

• Personal and Career Development

• Remote Work

• Team and Revenue Growth

ROLE playlists

• Business Development

• Design Leadership

• DPM

• Marketing

• Operations

• Owner

• Tech Leadership

ARTICLES & GUIDES

• As We Break Surface – The AI Transmutation of Web Dev

• CFO Buy-In for CMO B2B Brand Investment

• Cold Outreach Can Be a Great Research Tool

• Escaping the Boom-Bust Roller Coaster of Doom

• Key Account Management: The Ultimate Guide

• New Shifts in How We Build For The Web

• Negotiation Training from Black Swan

• Outcomes Over Output: How to Be a Better Partner to Your Agency’s Client

• Self-Regulation at Work

• The Creative Director’s Checklist

• The Effects of Generative AI on High Skilled Work

• The WordPress Fight is Now a Lawsuit

• What to Say When a Sales Prospect Can’t Afford Your Agency’s Help

BOOKS

• Key Account Management, by Noel Capon

• Positioning for Professionals, by Tim Williams

• Super Strategist, by Lesley Bielby

BUREAU REPORTS & RESOURCES

• The State of Digital Services 2024

• 2024 Digital Services Salary Guide

• 2023 Digital Services Outlook Report

• 2023 Digital Agency Tools Survey Results

• 2022 Digital Services Outlook Report

• 2022 Digital Services Salary Guide

• 2021 Digital Agency Tools Survey Results

• 2021 Digital Services Outlook Report

• 2020 Digital Services Outlook Report

• 2019 Digital Services Salary Report

• Bureau Standard Form of Agreement for Digital Services

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