Bureau Event Videos & Podcasts
Member Benefits > Resource Library: Videos & Podcasts / Books / Articles / Tools & Services / COVID-19
Recently Added
Agency Path to More Revenue, Profit & Personal Freedom, Frank Cowell
AI For Agency Business Development Workshop, Dale Bertrand & Ryan Markman
The AI Dilemma: Boosting Productivity or Killing Client Services?, Chris McKay & Richard Banfield
Topical playlists
ROLE playlists
ARTIFICIAL INTELLIGENCE (AI)
Effortless GPT Creation Workshop, JP Holecka
How to Prevent Adobe from Using Your Work to Train Its AI; Kevin Patrick Robbins
The AI Art Situation, Andrew Huang
BUREAU BOOK CLUB
Secret Tradecraft of Elite Advisors; author chat with David C. Baker
Design Leadership
A behind the scenes look at how I create Apple Keynote decks; Stephen Gates
Better Together: How Cross-Functional Collaboration Creates Better Products; Vivian Sarratt, Google
Containing the Chaos: Helping Teams Through Rapid Change; Brandy Porter, Vox Media
Delivery at Scale; Robert Sfeir, Huge, Inc
Designing a New Logo and Brand Identity for Reaction Digital
Designing Delight: The Future of Digital Brand Experience, JP Holecka and Howie Howatson
Design Leadership Days 2020; Playlist for all Presentations
Design Leadership Days Online 2023; Presentation Playlist
Design Leadership Q&A; Aarron Walter, InVision
Design Operations: Scaling Design Teams & Amplifying Impact; Philip Rowe, Google
Design Process in an Agile World; Daphne Bourne, Capital One
Design Systems Q&A; Dan Mall
Emerging UX Trends, Ben Wiedmaier
Envisioning the Art of the Impossible, Michael Wandelmaier
Exposing Deceptive UX: The Dark Side of User Experience Design; Brodrick Lothringer and Randy Oest
First Do No Harm: Ethics in Digital Product Design; Mariah Hay, Pluralsight
Growth: The Bull in the China Shop; Lynsey Thornton, Shopify
How to Avoid Deceptive Design Patterns, Brodrick Lothringer and Randy Oest
Influence & Persuasion for Design Leadership; Andrew La Monica
It Shipped That Way – How Not to Ship Your Org Chart, with veteran product designer Brad Ellis
Love Your Users: A long lost Bureau Briefing interview goes live!
Organization Underpants; Richard Banfield, InVision
Real Talk About Design Leadership; Alastair Simpson, Atlassian
The Crazy Ones: How to Make Design Core to Every Business; Stephen Gates, InVision
The Product Design Podcast; UX Cabin
User Research and Starting with the Human Perspective; InVision
DEVELOPMENT
Bureau Open Mic: Hiring Tech Leads; Kianosh Pourian
GA4 Tutorials (YouTube channel)
Hiring Junior Devs and How to Stand Out from the Crowd; Terence Sawtell
Keeping Up With Ruby on Rails; Robby Russell, Planet Argon
Maintainable: The Art of Improving Existing Software; Robby Russell, Planet Argon
Measuring developer productivity with DORA, SPACE, or DevEx, LeadDev
QA Foundations Webinar: Why is it critical and where/how do you start?; Brian Borg and Lon Botta
Quality Engineering 101: Empowering Exceptional Digital Experiences; Shweta Sharma
Diversity, Equity & Inclusion
Blindspot: Hidden Biases of Good People Book Review and Discussion; Dr. Randy Blazak
Coded Bias (Netflix Series)
Design for Diversity™: Diversity as a Design Process; Boyuan Gao & Jahan Mantin, Project Inkblot
Designing Ethically Driven Websites:; Warren Wilansky
Fresh Melanin; Podcast sharing the experience of Women of Color
How Privilege Defines Performance; Tatiana Mac
Inclusivity at Work: The Heart of Hard Conversations; Brené Brown with Aiko Bethea
The Intersection Between Technology, Humanity & Social Responsibility; Yvette Pegues, Your Invisible DisAbility Group
Using Education and Empathy to Understand Privilege; Traci Barrett and Rob Harr
DPM ⚡️ Biz Dev X-over
Episode 1: DPM ⚡️ Biz Dev X-over Extravaganza w/Patrice Embry & Adam Kurzawa
Episode 2: DPM ⚡️ BizDev X-over 2: Amazing Handoffs!
Episode 3: DPM ⚡️ Biz Dev X-over #3: Postmortems
Leadership & Teams
10 ways to build a great remote team culture (and why you should) (Bureau member content!)
Agency Dollars and Sense; Bureau member Steve Guberman’s podcast
An Intro to EOS for Bureau Members; Leslie Camacho
Boosting Productivity & Effectiveness Through Visual Management Webinar, Jim Benson and Tonianne DeMaria
Broken Silos and Jargon Monoxide, Dominic Price
Business Lessons From The Pandemic; Carl Smith
Byte-sized Agency Briefs — Outsight; Bureau member Steve Guberman presents!
Cash on Hand Scorecard Workshop Part 2: How to talk about money with your team
Conscious Leadership & A High-Performing Team; Traci Barrett, Navigate the Journey
ConvergeSE... The Golden Years; Gene Crawford
Convivo; Podcast with Steve Parks
Creating Successful Agency Partnerships Webinar; PBJ Marketing and Suits & Sandals
Creating Transformative Cultures; Brené Brown with Aiko Bethea
Dare to Lead; Brené Brown
Digital Transformation Isn’t Digital After All; Nancy Lyons, Clockwork Interactive
Digital Transformation Starts With You; Colin D. Ellis
Empathy at Work: Be a Confident Communicator with the Help of Empathy; Sharon Steed
Finding Time To Lead Webinar; Leslie Peters
Forging Long-Term Client Relationships, Kim Lawton
Future-proofing your business model, capacity planning, and AM billables: Agency Q&A; Karl Sakas
Growth Motivated Owners: Is EOS Right for You? Webinar; Leslie Camacho
How to Maintain a Vibrant Culture in Uncertain Times; Colin D. Ellis
How to Successfully Lead Your Digital Agency; Traci Barrett, Navigate the Journey
Hype Method, Episode 1: Solving the Supply and Demand Cycle in Digital Agencies; new video series from Bureau partner Parallax
I Will Teach You To Be Rich podcast; Ramit Sethi
Intro to AI for Agencies; JP Holecka's Bureau Open Mic video
It’s All About The Little Things; Sam Barnes, M&S
Inclusive Remote Environments; Yvette Pegues, Your Invisible DisAbility Group
Jocko Motivation Video; When things are going wrong, say "good."
Keeping Your Cool in Tough Situations; Podcast with Carl Smith and Gene Crawford
Laying the Groundwork: Building Foundations for High-Performing Teams; Aaron Irizarry, Capital One
Leading During Turbulent Times; Traci Barrett, Navigate the Journey
Leading Remote Teams; Stephen Gates, InVision
Leading Successfully Through Leading Ourselves; Aaron Irizarry, Capital One
Leading with Meaning; Claire Lew, Know Your Team
Member Spotlight; Crystal O'Neill
Mentor 1.0; Dian Holton, AARP
Not Legal Advice with Matchstick Legal; Gabe Levine
Optimize Your Team Dynamics Workshop with Navigate The Journey
Owner Summit 2021: Playlist for all Presentations
Owner Summit 2020: Playlist for all Presentations
Pivoting from Digital Agency to Building a Community of Digital Leaders; Carl Smith, Bureau of Digital
Presentation Skills Workshop; Jessie Shternshus
Putting The Band Back Together (Podcast)
Re:considering; Bob Baxley, Meredith Black, and Aarron Walter
Remote Work; Jeff Robbins, Yonder
Repeatable Revgen; Nicholas Petroski
Resource vs. Task Planning in Professional Services; Tom O’Neill
Slaying the Dragon of Remote Culture through the Magic of Dungeons and Dragons Webinar; Asa Goldstein
Small Efforts; Podcast with Andrew Askins and Sean Sun
Strong Bonds, Strong Teams: How to Boost Trust & Loyalty in the Modern Workplace; Tanya Tarr, Cultivated Insights
Stupidity & Shame: Making Failure Your Best Teacher; Richard Banfield, InVision
Successful Goal Planning Webinar; Jason Woodley
Survivor: How to Deal with Social Politics in Your Organization; Crystal Richards, Mosaic Resource Group
Team Dynamics; Traci Barrett, Navigate the Journey
The Agile Human: Learn to Lead Yourself First; Dave Prior, Leading Agile, & Mika Trottier, Shopify
The Cost of Context Switching; Sara Doubleday
The Fundamental Anatomy of Digital Product Goals; Dean Schuster, truematter
The Grass is Always Greener; Claire Lew, Know Your Team
The Origin Story: Carl's nGen Works Journey Part 1; Carl Smith
The Origin Story: nGen Works Journey Part 2 of 4; Carl Smith
The Origin Story: Carl's nGen Works Journey Part 3 of 4; Carl Smith
The Problem with NFTs; Dan Olson
Throneless Mindset; Lori Gold Patterson, Pixo
Trust is Currency; Adam Kurzawa
We only lose when we quit trying; Carl Smith, Bureau of Digital
Web3 is a Scam, Not a Revolution; Paris Marx + Stephen Diehl
Bureau Book Club: What if There's More?; author chat with Traci Barrett
What Your Clients Don’t Tell You Part 1, Jenny Plant
When things really go off the rails...; Carl Smith, Bureau of Digital
Why Work Feels Harder Than Ever and How Understanding Emotional Agility Will Help, Susan David
Will digital agencies disappear?; Jay Pattisall
Without Trust You Cannot Lead; Mariah Hay, Help Scout
Work Like a Boss; Nancy Lyons, Clockwork
Working With a Maverick; 2Bobs Podcast
Working with Clients: How to Become a Client Whisperer; with Carl Smith
YouTube Removes AntiVax Content; Martin Strong, JP Holecka
marketing & business development
5 Types of Content You Should Be Creating Now (But Probably Aren’t); Podcast by John Corcoran
A Proven Six-Step Framework for Sales & Marketing Messaging; Brian Williams, Perspectivity
Agency Growth Workshop: Going From Anxiety to Clarity Part 1
Agency Growth Workshop: Going From Anxiety to Clarity Part 2
Change Facilitation: The Key to Client Retention; Jenny Magic
CRM and the Mistakes to Avoid; 2Bobs podcast
Decommoditized.com - Welcome To Your New Identity - Commodity Proofing Your Business
Different Drummers; Dan Mall, SuperFriendly
FBI Negotiation Secrets: 3 Tips to Close Every Deal!, Carl Allen
From Spam to Strategy: Biz Dev with Expertise Marketing; Doug Logan
Funding for Outcomes; Aurimus Adomavicius, Devbridge Group
Gift-Based Outbound Marketing Workshop; Corey Quinn
How To Be Certified B Corp? How To Improve Your Assessment Score?
How to Define Scope of Work; Anthony Cintron, Product Management Consultant
How to Design Product Features Customers Want; Anthony Cintron, Product Management Consultant
How to Leverage Your Expertise to Grow Your Business, Not Just Your Ego; Avery Swartz, Camp Tech
How to Sell in a Chaotic World; Brian Williams, Perspectivity
How To Win More Business; Michel Theriault
How Strong Is Your LinkedIn Profile?; Ilise Benun
Introduction to Content Intelligence; Cruce Saunders, [A]
Introduction to Content Modeling; Bill Burns, [A]
Just Stop Talking, 2Bobs Podcast
Look, Either Market or Don't...I Don't Care; Mark O'Brien, Newfangled
Losing for the Right Reasons; Joe Rinaldi
Marketing For SuperVillains Episode 1; Jesse Wroblewski
Marketing School; Neil Patel & Eric Siu
Marketing Your Company Workshop; Cathy Atkins
Mastering the Value Conversation; Blair Enns, Win Without Pitching
Mining Old Gold; Joe Rinaldi, That Was Clutch
Modern SEO Best Practices for Digital Agencies; Dale Bertrand, Fire&Spark
Myth of I Just Need More Opportunities to Get in Front of Prospects; 2Bobs
Operationalizing Your Business for Growth; Tom O’Neill & David Annis, Parallax
Optimize Your Lead-Gen Offer, Grow Your Pipeline, Fix Your Proposals; Karl Sakas
Origin Stories with Entrepreneur and Business Angel Fred Plais
RecalibrAgency: Marketing Agency Stories; from Bureau member Danielle Fauteaux
Rethinking Customer Acquisition: A Fresh Approach to Demand Generation; Garrett Mehrguth
Scaling Beyond Founder-Led Sales with RevOps; Tom O’Neill, CEO and founder of Parallax and Kurt Schmidt, Professional Services Consultant
Selling in a Crisis; David C. Baker & Blair Enns
Scoping & Estimating; Jack Skeels, AgencyAgile
Simplifying Public Speaking for Leadgen; Erik Reagan
Talk the Talk: Making Your Message Stick (webinar) (speaker session); Jessie Shternshus, The Improv Effect
Taxonomy and Tagging for Customer Experience; Mike Doane, [A]
The Art of Attracting the Best Clients; Ilise Benun, Marketing Mentor
The Big Picture: Exploring Shifts in the Marketing & Creative Industries, John Arnold and Nicholas Petroski
The Bureau Rebranded(ish) Webinar, Bill Kenney, co-founder of Focus Lab
The Creative’s Blueprint to Selling: From Lead Gen to Client Conversion; Daniel Priestley
The Ins and Outs of Email Marketing and Marketing Automation, Jenny Maglio
The Language of Estimating; Matt O’Bryant, Oomph
The Legend of Ron Popeil: The Marketing Supervillain Hall Of Fame Ep 6
The Network Effect: Building and Leveraging Partnerships for Agency Growth and Stability
The Q Framework: 7 Questions to Build a Winning Sales Process; Scott Sambuci, SalesQualia
Five Levels of Pricing Success; 2Bobs - with David C. Baker and Blair Enns
Why Hourly Pricing Can Work; Podcast with Rob Harr
Why Video Content is Dominating; Todd Nienkerk and Bob Bowdon
Your Agency's Positioning in 30 Seconds; Brian Kessman, Lodestar Agency Consulting
operations, Legal & Finance
5 Cash Flow Mistakes to Avoid While Running a Digital Shop; Jody Grunden, Summit CPA Group
Bureau Standard Form of Agreement for Digital Services; Gabe Levine & Josh Barrett, Matchstick Legal
Financial Literacy; Jody Grunden, Summit CPA Group
Forecasting with Metrics; Jody Grunden, Summit CPA Group
Forecasting: Your New Business Superpowr; Rob Harr, Sparkbox
F*ck You, Pay Me; Mike Monteiro and Gave Levine
Mergers & Acquisitions; Matchstick Legal
Running an Agency Through Tragedy; Carla Hale, The Scenery
The New Tax Laws and Your Business; Adam Hale & Dave Danic, Summit CPA Group
Project Management
A 10,000ft View of Getting Things Done; Martijn van Tilburg, 10K’
Be Bold. Be a Digital PM.; Lynn Winter
Bringing Personality to Project Management: Be Soft. Be Unapologetic. Be BIG.; Jenna Trunzo, Globant
Business Agile: Driving a New Way of Delivering Change in the Digital World; Peter Taylor, The Lazy Project Manager
Capturing & Tracking Risk: the Secret to Keeping Management from “Helping” Your Team; Dave Prior, Leading Agile
Choose Your Own Adventure: You're the Star of Your Career Journey; Crystal Richards, Mosaic Resource Group
Coffee with Brett - Basics of a RACI Chart; Brett Harned
Digital PM Summit 2020: Playlist for all Presentations; Presentation Deck PDFs
Do it Now: 2-Minute Rule Principle; Greg Ryder, enginedigital
Do Project Managers Make Good Consultants?, Galen Low
Finessing a Retrospective to Get Results; Patrice Embry
Form Your Project Team; Patrice Embry
Getting Better at Sprint Planning; Dave Prior, LeadingAgile
Herding Cats: Positive and Effective Communication Within Chaos: Sharon Steed, Communilogue
How Monotype is Approaching Agile Transformation: David Harned, Monotype
How Silos Learn: Working in the Idea Factory: Amanda Costello, University of Minnesota
How Technical Should a Digital PM Be?: Matt O’Bryant, Oomph, Inc.
How to Avoid Unprofitable Client Work: A Guide to Mastering Utilization Rates; Logan Lyles & Marcel Petitpas
How to Have Happier Clients: Carl Smith, Bureau of Digital
Learning Efficient, Democratic Decision Making From Social Insect Groups; Abby Fretz, Louder Than Ten
Level Up: Project Management as a Leadership Role; Meghan McInerny, Clockwork Interactive
Life After DPM: Things to Consider When Moving Into Management; Tera Simon, Globant
Making Emotional Conversations Unemotional; Rick Morris, R2 Consulting, LLC
Nailed It: Process & Team Management; Brett Harned
Operations Thinking for Better Projects; Rob Harr
Optimize Your Agency's Process; Brett Harned, TeamGantt
Optimizing Scrum for Your Digital Agency; Dave Prior’s Bureau Open Mic video
PM Burnout: The Struggle Is Real; Lynn Winter
Post-its & DPMs: Solving Project Problems with UX Methods; Shahina Patel, Jobber
Process for Profit; Robert Sfeir, Huge, Inc.
Putting People Back Into Projects; Rob Harr, Sparkbox
Remote Project Management Q&A; Lynn Winter & Patrice Embry
Static to Signal: A Lesson in Alignment; Rachel Gertz, Louder Than Ten
Strategies to Improve Communications with Stakeholders; Brett Harned, TeamGantt
Successfully Deliver Content for Website Projects; Robert Mills, GatherContent
Surviving…Thriving in Chaos!; Patti Epstein
Task Planning vs Resource Planning in Professional Services; Tom O’Neill
The Cheese is Always Moving: Lessons in Change from an Agile Master; Erika Stanley, Big Sea
The Dark History of PM; Rachel Gertz
The Product Experience; Lily Smith and Randy Silver
The Product Podcast; Carlos Gonzalez de Villaumbrosia
The Project Manager Who Smiled: The Value of Fun in Projects; Peter Taylor, The Lazy Project Manager
The Ride or Die PM; Meghan McInerny, Clockwork Interactive
The Web Project Guide; Corey Vilhauer and Deane Barker
Tips for Project Managing a Native App Build; Ryan Schaefer, Viget
Turboboosting Your Teams; Robert Sfeir, Huge, Inc.
ReseArch & Trends
The State of Digital Services Report 2024 Review, Nick Petroski
Bureau 2019 State of the Industry Report; Carl Smith, Bureau of Digital
Bureau Pulse: Impact of COVID-19 on Digital Professionals; Carl Smith, Bureau of Digital & Brett Harned, TeamGantt
Self Care & Inspiration
Agree to Disagree COVID Series; John Donvan
An Owner’s Guide to Burnout: How Not to Get Fried; Sherry Walling, PhD, ZenFounder
Australia's Digital Carbon Footprint; Luminary
Faster Than Normal; Peter Shankman
Finding Stability in Shaky Times; The Bureau Briefing Live with Sherry Walling, PhD, ZenFounder
How Do You Define Burnout?; Carl Smith, Bureau of Digital
How to Boost Your Speaking Confidence with the 3 C’s Checklist; Crystal Richards, Mosiac Resource Group
How to Organise your Life - Building a Second Brain; Ali Abdaal
How to Produce Dynamic Virtual Events; Carl Smith, Bureau of Digital
Introverts & Extroverts Webinar: Self-Awareness & Empathy in Virtual Collaboration; Theresa Ward, The Fiery Feather
Mental Health Awareness for Agency Owners; member Steve Guberman's podcast!
My Greatest Mentor, Life; Kianosh Pourian, R2M2 Innovations
Northwoods Baseball Sleep Radio - Fake Baseball for Sleeping
Overly Human Podcast; Strategic Life Mapping with Carl Smith
Relaxing nature sounds video (an amazing soundtrack for productivity)
The Power of Rest and Retreat; Katherine May
The Science of an Optimal Mind; Dan Brown, PhD
The Secret Weapon You Can't Afford to Waste; Sherry Walling, PhD, ZenFounder
You Are Not Your Job; Marje Holmstrom-Sabo and Dave Hicking
Zen & the Art of the Side Hustle; Becky McKinnell, iBec Creative
SLACK OVERFLOW
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