Bureau Event Videos & Podcasts
Member Benefits > Resource Library: Videos & Podcasts / Books / Articles / Tools & Services / COVID-19
Recently Added
Building Resilient Teams Amid Radical Uncertainty, Mridula Ujjwal
Level your blog posts up! Use Claude to make no code interactive elements, Wil Reynolds
Topical playlists
ROLE playlists
ARTIFICIAL INTELLIGENCE (AI)
Effortless GPT Creation Workshop, JP Holecka
How to Prevent Adobe from Using Your Work to Train Its AI; Kevin Patrick Robbins
The AI Art Situation, Andrew Huang
The AI Dilemma: Boosting Productivity or Killing Client Services?, Chris McKay & Richard Banfield
BUREAU BOOK CLUB
Secret Tradecraft of Elite Advisors; author chat with David C. Baker
Design Leadership
A behind the scenes look at how I create Apple Keynote decks; Stephen Gates
Better Together: How Cross-Functional Collaboration Creates Better Products; Vivian Sarratt, Google
Containing the Chaos: Helping Teams Through Rapid Change; Brandy Porter, Vox Media
Delivery at Scale; Robert Sfeir, Huge, Inc
Designing a New Logo and Brand Identity for Reaction Digital
Designing Delight: The Future of Digital Brand Experience, JP Holecka and Howie Howatson
Design Leadership Days 2020; Playlist for all Presentations
Design Leadership Days Online 2023; Presentation Playlist
Design Leadership Q&A; Aarron Walter, InVision
Design Operations: Scaling Design Teams & Amplifying Impact; Philip Rowe, Google
Design Process in an Agile World; Daphne Bourne, Capital One
Design Systems Q&A; Dan Mall
Emerging UX Trends, Ben Wiedmaier
Envisioning the Art of the Impossible, Michael Wandelmaier
Exposing Deceptive UX: The Dark Side of User Experience Design; Brodrick Lothringer and Randy Oest
First Do No Harm: Ethics in Digital Product Design; Mariah Hay, Pluralsight
Growth: The Bull in the China Shop; Lynsey Thornton, Shopify
How to Avoid Deceptive Design Patterns, Brodrick Lothringer and Randy Oest
Influence & Persuasion for Design Leadership; Andrew La Monica
It Shipped That Way – How Not to Ship Your Org Chart, with veteran product designer Brad Ellis
Love Your Users: A long lost Bureau Briefing interview goes live!
Organization Underpants; Richard Banfield, InVision
Real Talk About Design Leadership; Alastair Simpson, Atlassian
The Crazy Ones: How to Make Design Core to Every Business; Stephen Gates, InVision
The Product Design Podcast; UX Cabin
User Research and Starting with the Human Perspective; InVision
DEVELOPMENT
Bureau Open Mic: Hiring Tech Leads; Kianosh Pourian
GA4 Tutorials (YouTube channel)
Hiring Junior Devs and How to Stand Out from the Crowd; Terence Sawtell
Keeping Up With Ruby on Rails; Robby Russell, Planet Argon
Maintainable: The Art of Improving Existing Software; Robby Russell, Planet Argon
Measuring developer productivity with DORA, SPACE, or DevEx, LeadDev
QA Foundations Webinar: Why is it critical and where/how do you start?; Brian Borg and Lon Botta
Quality Engineering 101: Empowering Exceptional Digital Experiences; Shweta Sharma
Diversity, Equity & Inclusion
Blindspot: Hidden Biases of Good People Book Review and Discussion; Dr. Randy Blazak
Coded Bias (Netflix Series)
Design for Diversity™: Diversity as a Design Process; Boyuan Gao & Jahan Mantin, Project Inkblot
Designing Ethically Driven Websites:; Warren Wilansky
Fresh Melanin; Podcast sharing the experience of Women of Color
How Privilege Defines Performance; Tatiana Mac
Inclusivity at Work: The Heart of Hard Conversations; Brené Brown with Aiko Bethea
The Intersection Between Technology, Humanity & Social Responsibility; Yvette Pegues, Your Invisible DisAbility Group
Using Education and Empathy to Understand Privilege; Traci Barrett and Rob Harr
DPM ⚡️ Biz Dev X-over
Episode 1: DPM ⚡️ Biz Dev X-over Extravaganza w/Patrice Embry & Adam Kurzawa
Episode 2: DPM ⚡️ BizDev X-over 2: Amazing Handoffs!
Episode 3: DPM ⚡️ Biz Dev X-over #3: Postmortems
Leadership & Teams
10 ways to build a great remote team culture (and why you should) (Bureau member content!)
Agency Dollars and Sense; Bureau member Steve Guberman’s podcast
An Intro to EOS for Bureau Members; Leslie Camacho
Boosting Productivity & Effectiveness Through Visual Management Webinar, Jim Benson and Tonianne DeMaria
Broken Silos and Jargon Monoxide, Dominic Price
Business Lessons From The Pandemic; Carl Smith
Byte-sized Agency Briefs — Outsight; Bureau member Steve Guberman presents!
Cash on Hand Scorecard Workshop Part 2: How to talk about money with your team
Conscious Leadership & A High-Performing Team; Traci Barrett, Navigate the Journey
ConvergeSE... The Golden Years; Gene Crawford
Convivo; Podcast with Steve Parks
Creating Successful Agency Partnerships Webinar; PBJ Marketing and Suits & Sandals
Creating Transformative Cultures; Brené Brown with Aiko Bethea
Dare to Lead; Brené Brown
Digital Transformation Isn’t Digital After All; Nancy Lyons, Clockwork Interactive
Digital Transformation Starts With You; Colin D. Ellis
Empathy at Work: Be a Confident Communicator with the Help of Empathy; Sharon Steed
Finding Time To Lead Webinar; Leslie Peters
Forging Long-Term Client Relationships, Kim Lawton
Future-proofing your business model, capacity planning, and AM billables: Agency Q&A; Karl Sakas
Growth Motivated Owners: Is EOS Right for You? Webinar; Leslie Camacho
How to Maintain a Vibrant Culture in Uncertain Times; Colin D. Ellis
How to Successfully Lead Your Digital Agency; Traci Barrett, Navigate the Journey
Hype Method, Episode 1: Solving the Supply and Demand Cycle in Digital Agencies; new video series from Bureau partner Parallax
I Will Teach You To Be Rich podcast; Ramit Sethi
Intro to AI for Agencies; JP Holecka's Bureau Open Mic video
It’s All About The Little Things; Sam Barnes, M&S
Inclusive Remote Environments; Yvette Pegues, Your Invisible DisAbility Group
Jocko Motivation Video; When things are going wrong, say "good."
Keeping Your Cool in Tough Situations; Podcast with Carl Smith and Gene Crawford
Laying the Groundwork: Building Foundations for High-Performing Teams; Aaron Irizarry, Capital One
Leading During Turbulent Times; Traci Barrett, Navigate the Journey
Leading Remote Teams; Stephen Gates, InVision
Leading Successfully Through Leading Ourselves; Aaron Irizarry, Capital One
Leading with Meaning; Claire Lew, Know Your Team
Member Spotlight; Crystal O'Neill
Mentor 1.0; Dian Holton, AARP
Not Legal Advice with Matchstick Legal; Gabe Levine
Optimize Your Team Dynamics Workshop with Navigate The Journey
Owner Summit 2021: Playlist for all Presentations
Owner Summit 2020: Playlist for all Presentations
Pivoting from Digital Agency to Building a Community of Digital Leaders; Carl Smith, Bureau of Digital
Presentation Skills Workshop; Jessie Shternshus
Putting The Band Back Together (Podcast)
Re:considering; Bob Baxley, Meredith Black, and Aarron Walter
Remote Work; Jeff Robbins, Yonder
Repeatable Revgen; Nicholas Petroski
Resource vs. Task Planning in Professional Services; Tom O’Neill
Slaying the Dragon of Remote Culture through the Magic of Dungeons and Dragons Webinar; Asa Goldstein
Small Efforts; Podcast with Andrew Askins and Sean Sun
Strong Bonds, Strong Teams: How to Boost Trust & Loyalty in the Modern Workplace; Tanya Tarr, Cultivated Insights
Stupidity & Shame: Making Failure Your Best Teacher; Richard Banfield, InVision
Successful Goal Planning Webinar; Jason Woodley
Survivor: How to Deal with Social Politics in Your Organization; Crystal Richards, Mosaic Resource Group
Team Dynamics; Traci Barrett, Navigate the Journey
The Agile Human: Learn to Lead Yourself First; Dave Prior, Leading Agile, & Mika Trottier, Shopify
The Cost of Context Switching; Sara Doubleday
The Fundamental Anatomy of Digital Product Goals; Dean Schuster, truematter
The Grass is Always Greener; Claire Lew, Know Your Team
The Origin Story: Carl's nGen Works Journey Part 1; Carl Smith
The Origin Story: nGen Works Journey Part 2 of 4; Carl Smith
The Origin Story: Carl's nGen Works Journey Part 3 of 4; Carl Smith
The Problem with NFTs; Dan Olson
Throneless Mindset; Lori Gold Patterson, Pixo
Trust is Currency; Adam Kurzawa
We only lose when we quit trying; Carl Smith, Bureau of Digital
Web3 is a Scam, Not a Revolution; Paris Marx + Stephen Diehl
Bureau Book Club: What if There's More?; author chat with Traci Barrett
What Your Clients Don’t Tell You Part 1, Jenny Plant
When things really go off the rails...; Carl Smith, Bureau of Digital
Why Work Feels Harder Than Ever and How Understanding Emotional Agility Will Help, Susan David
Will digital agencies disappear?; Jay Pattisall
Without Trust You Cannot Lead; Mariah Hay, Help Scout
Work Like a Boss; Nancy Lyons, Clockwork
Working With a Maverick; 2Bobs Podcast
Working with Clients: How to Become a Client Whisperer; with Carl Smith
YouTube Removes AntiVax Content; Martin Strong, JP Holecka
marketing & business development
5 Types of Content You Should Be Creating Now (But Probably Aren’t); Podcast by John Corcoran
A Proven Six-Step Framework for Sales & Marketing Messaging; Brian Williams, Perspectivity
Agency Growth Workshop: Going From Anxiety to Clarity Part 1
Agency Growth Workshop: Going From Anxiety to Clarity Part 2
Agency Path to More Revenue, Profit & Personal Freedom, Frank Cowell
AI For Agency Business Development Workshop, Dale Bertrand & Ryan Markman
Change Facilitation: The Key to Client Retention; Jenny Magic
CRM and the Mistakes to Avoid; 2Bobs podcast
Decommoditized.com - Welcome To Your New Identity - Commodity Proofing Your Business
Different Drummers; Dan Mall, SuperFriendly
FBI Negotiation Secrets: 3 Tips to Close Every Deal!, Carl Allen
From Spam to Strategy: Biz Dev with Expertise Marketing; Doug Logan
Funding for Outcomes; Aurimus Adomavicius, Devbridge Group
Gift-Based Outbound Marketing Workshop; Corey Quinn
How To Be Certified B Corp? How To Improve Your Assessment Score?
How to Define Scope of Work; Anthony Cintron, Product Management Consultant
How to Design Product Features Customers Want; Anthony Cintron, Product Management Consultant
How to Leverage Your Expertise to Grow Your Business, Not Just Your Ego; Avery Swartz, Camp Tech
How to Sell in a Chaotic World; Brian Williams, Perspectivity
How To Win More Business; Michel Theriault
How Strong Is Your LinkedIn Profile?; Ilise Benun
Introduction to Content Intelligence; Cruce Saunders, [A]
Introduction to Content Modeling; Bill Burns, [A]
Just Stop Talking, 2Bobs Podcast
Look, Either Market or Don't...I Don't Care; Mark O'Brien, Newfangled
Losing for the Right Reasons; Joe Rinaldi
Marketing For SuperVillains Episode 1; Jesse Wroblewski
Marketing School; Neil Patel & Eric Siu
Marketing Your Company Workshop; Cathy Atkins
Mastering the Value Conversation; Blair Enns, Win Without Pitching
Mining Old Gold; Joe Rinaldi, That Was Clutch
Modern SEO Best Practices for Digital Agencies; Dale Bertrand, Fire&Spark
Myth of I Just Need More Opportunities to Get in Front of Prospects; 2Bobs
Operationalizing Your Business for Growth; Tom O’Neill & David Annis, Parallax
Optimize Your Lead-Gen Offer, Grow Your Pipeline, Fix Your Proposals; Karl Sakas
Origin Stories with Entrepreneur and Business Angel Fred Plais
RecalibrAgency: Marketing Agency Stories; from Bureau member Danielle Fauteaux
Rethinking Customer Acquisition: A Fresh Approach to Demand Generation; Garrett Mehrguth
Scaling Beyond Founder-Led Sales with RevOps; Tom O’Neill, CEO and founder of Parallax and Kurt Schmidt, Professional Services Consultant
Selling in a Crisis; David C. Baker & Blair Enns
Scoping & Estimating; Jack Skeels, AgencyAgile
Simplifying Public Speaking for Leadgen; Erik Reagan
Talk the Talk: Making Your Message Stick (webinar) (speaker session); Jessie Shternshus, The Improv Effect
Taxonomy and Tagging for Customer Experience; Mike Doane, [A]
The Art of Attracting the Best Clients; Ilise Benun, Marketing Mentor
The Big Picture: Exploring Shifts in the Marketing & Creative Industries, John Arnold and Nicholas Petroski
The Bureau Rebranded(ish) Webinar, Bill Kenney, co-founder of Focus Lab
The Creative’s Blueprint to Selling: From Lead Gen to Client Conversion; Daniel Priestley
The Ins and Outs of Email Marketing and Marketing Automation, Jenny Maglio
The Language of Estimating; Matt O’Bryant, Oomph
The Legend of Ron Popeil: The Marketing Supervillain Hall Of Fame Ep 6
The Network Effect: Building and Leveraging Partnerships for Agency Growth and Stability
The Q Framework: 7 Questions to Build a Winning Sales Process; Scott Sambuci, SalesQualia
Five Levels of Pricing Success; 2Bobs - with David C. Baker and Blair Enns
Why Hourly Pricing Can Work; Podcast with Rob Harr
Why Video Content is Dominating; Todd Nienkerk and Bob Bowdon
Your Agency's Positioning in 30 Seconds; Brian Kessman, Lodestar Agency Consulting
operations, Legal & Finance
5 Cash Flow Mistakes to Avoid While Running a Digital Shop; Jody Grunden, Summit CPA Group
Bureau Standard Form of Agreement for Digital Services; Gabe Levine & Josh Barrett, Matchstick Legal
Financial Literacy; Jody Grunden, Summit CPA Group
Forecasting with Metrics; Jody Grunden, Summit CPA Group
Forecasting: Your New Business Superpowr; Rob Harr, Sparkbox
F*ck You, Pay Me; Mike Monteiro and Gave Levine
Mergers & Acquisitions; Matchstick Legal
Running an Agency Through Tragedy; Carla Hale, The Scenery
The New Tax Laws and Your Business; Adam Hale & Dave Danic, Summit CPA Group
Project Management
A 10,000ft View of Getting Things Done; Martijn van Tilburg, 10K’
Be Bold. Be a Digital PM.; Lynn Winter
Bringing Personality to Project Management: Be Soft. Be Unapologetic. Be BIG.; Jenna Trunzo, Globant
Business Agile: Driving a New Way of Delivering Change in the Digital World; Peter Taylor, The Lazy Project Manager
Capturing & Tracking Risk: the Secret to Keeping Management from “Helping” Your Team; Dave Prior, Leading Agile
Choose Your Own Adventure: You're the Star of Your Career Journey; Crystal Richards, Mosaic Resource Group
Coffee with Brett - Basics of a RACI Chart; Brett Harned
Digital PM Summit 2020: Playlist for all Presentations; Presentation Deck PDFs
Do it Now: 2-Minute Rule Principle; Greg Ryder, enginedigital
Do Project Managers Make Good Consultants?, Galen Low
Finessing a Retrospective to Get Results; Patrice Embry
Form Your Project Team; Patrice Embry
Getting Better at Sprint Planning; Dave Prior, LeadingAgile
Herding Cats: Positive and Effective Communication Within Chaos: Sharon Steed, Communilogue
How Monotype is Approaching Agile Transformation: David Harned, Monotype
How Silos Learn: Working in the Idea Factory: Amanda Costello, University of Minnesota
How Technical Should a Digital PM Be?: Matt O’Bryant, Oomph, Inc.
How to Avoid Unprofitable Client Work: A Guide to Mastering Utilization Rates; Logan Lyles & Marcel Petitpas
How to Have Happier Clients: Carl Smith, Bureau of Digital
Learning Efficient, Democratic Decision Making From Social Insect Groups; Abby Fretz, Louder Than Ten
Level Up: Project Management as a Leadership Role; Meghan McInerny, Clockwork Interactive
Life After DPM: Things to Consider When Moving Into Management; Tera Simon, Globant
Making Emotional Conversations Unemotional; Rick Morris, R2 Consulting, LLC
Nailed It: Process & Team Management; Brett Harned
Operations Thinking for Better Projects; Rob Harr
Optimize Your Agency's Process; Brett Harned, TeamGantt
Optimizing Scrum for Your Digital Agency; Dave Prior’s Bureau Open Mic video
PM Burnout: The Struggle Is Real; Lynn Winter
Post-its & DPMs: Solving Project Problems with UX Methods; Shahina Patel, Jobber
Process for Profit; Robert Sfeir, Huge, Inc.
Putting People Back Into Projects; Rob Harr, Sparkbox
Remote Project Management Q&A; Lynn Winter & Patrice Embry
Static to Signal: A Lesson in Alignment; Rachel Gertz, Louder Than Ten
Strategies to Improve Communications with Stakeholders; Brett Harned, TeamGantt
Successfully Deliver Content for Website Projects; Robert Mills, GatherContent
Surviving…Thriving in Chaos!; Patti Epstein
Task Planning vs Resource Planning in Professional Services; Tom O’Neill
The Cheese is Always Moving: Lessons in Change from an Agile Master; Erika Stanley, Big Sea
The Dark History of PM; Rachel Gertz
The Product Experience; Lily Smith and Randy Silver
The Product Podcast; Carlos Gonzalez de Villaumbrosia
The Project Manager Who Smiled: The Value of Fun in Projects; Peter Taylor, The Lazy Project Manager
The Ride or Die PM; Meghan McInerny, Clockwork Interactive
The Web Project Guide; Corey Vilhauer and Deane Barker
Tips for Project Managing a Native App Build; Ryan Schaefer, Viget
Turboboosting Your Teams; Robert Sfeir, Huge, Inc.
ReseArch & Trends
The State of Digital Services Report 2024 Review, Nick Petroski
Bureau 2019 State of the Industry Report; Carl Smith, Bureau of Digital
Bureau Pulse: Impact of COVID-19 on Digital Professionals; Carl Smith, Bureau of Digital & Brett Harned, TeamGantt
Self Care & Inspiration
Agree to Disagree COVID Series; John Donvan
An Owner’s Guide to Burnout: How Not to Get Fried; Sherry Walling, PhD, ZenFounder
Australia's Digital Carbon Footprint; Luminary
Faster Than Normal; Peter Shankman
Finding Stability in Shaky Times; The Bureau Briefing Live with Sherry Walling, PhD, ZenFounder
How Do You Define Burnout?; Carl Smith, Bureau of Digital
How to Boost Your Speaking Confidence with the 3 C’s Checklist; Crystal Richards, Mosiac Resource Group
How to Organise your Life - Building a Second Brain; Ali Abdaal
How to Produce Dynamic Virtual Events; Carl Smith, Bureau of Digital
Introverts & Extroverts Webinar: Self-Awareness & Empathy in Virtual Collaboration; Theresa Ward, The Fiery Feather
Mental Health Awareness for Agency Owners; member Steve Guberman's podcast!
My Greatest Mentor, Life; Kianosh Pourian, R2M2 Innovations
Northwoods Baseball Sleep Radio - Fake Baseball for Sleeping
Overly Human Podcast; Strategic Life Mapping with Carl Smith
Relaxing nature sounds video (an amazing soundtrack for productivity)
The Power of Rest and Retreat; Katherine May
The Science of an Optimal Mind; Dan Brown, PhD
The Secret Weapon You Can't Afford to Waste; Sherry Walling, PhD, ZenFounder
You Are Not Your Job; Marje Holmstrom-Sabo and Dave Hicking
Zen & the Art of the Side Hustle; Becky McKinnell, iBec Creative
SLACK OVERFLOW
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