August Resource Roundup

As summer slips away, digital shops and in-house teams are ramping up to make the most of the remaining months of the year. We're hearing great conversations on topics ranging from process to teams, business growth, finance and more. Here are the top tool and resource picks, recommended by the community. Have something to add? Comment below to get your must-haves/reads in the mix.

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Operations Tools & Resources

• Manager tools (skip level meetings)

• Survey Monkey, Temper, Nicereply, Typeform (customer satisfaction / engagement surveys)

• Ruby Receptionists, Moneypenny (virtual receptionists / phone answering services)

• Grasshopper, RingCentral (business phone services)

• PayScale (salary comparisons)

• Expensify (expense management)

• Jira, DoneDone, GitLab (QA ticketing)

• Treehouse, Girl Develop It, Lynda (tech learning resources)

Collaborative Meetings

• Meeting Owl (360° video conferencing camera)

• Jamboard (digital whiteboard)

Worth the Read

• Waste Not, Want Not: Designers, Here’s What to Do with Your Rejected Work

• Rising from the Ashes: A New Agency Model

• Digital Dollars and Cents: A Virtual CFO’s Playbook to Help Digital Companies Create a Financial Roadmap to Success by Jody Grunden

• Integrating Salesforce with Wordpress

• We Made You an Open Source Salesforce Command-Line Tool, You're Welcome

Process

• Agency Agile: 10 Agile Methods for Agencies

• Agile at Scale

• Hands-On Agile Software Development with JIRA: Design and Manage Software Projects Using the Agile Methodology by David Harned

• Real-World Kanban: Do Less, Accomplish More with Lean Thinking by Mattias Skarin

• Personal Kanban: Mapping Work | Navigating Life by Jim Benson and Tonianne DeMaria Barry

• Responsibility and Accountability

• Consultancy Scrum

• Sprint: How to Solve Big Problems and Test New Ideas in Just Five Days by Jake Knapp, John Zeratsky and Braden Kowitz

• Lean Enterprise: How High Performance Organizations Innovate at Scale by Jez Humble, Joanne Molesky and Barry O'Reilly

Account / Project Management

• The PM Career Path (Digital PM Summit panel on PM career paths)

• Jeff Bezos Knows How to Run a Meeting. Here's How He Does It.

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