April Resource Roundup

What are digital leaders reading, watching and thinking about these days? Hint: GDPR. Check out our recap of top reads, resources and tools making the rounds in the Bureau community. Thank you to all of our Bureau alumni for sharing!

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Shop Talk

• GDPR for Digital Shops

• Sparkbox: How We Do Discovery

• Seer Interactive: Guide to Client Service: Volume I, Consulting

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People & Culture

• Hiringplan: Compensation Planning for Startups

• Kayako's Guide to Remote Work in Customer Service

• One-on-One: Seven Questions to Ask

• Talivest: Employee Lifecycle Management

• The Birkman Method: Behavioral & Personality Assessment

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Design Leadership

• 23 Book Recommendations for Digital Design Leaders

• Remote Design at IBM: Best Practices for Facilitation

• There and Back Again: Russ Maschmeyer, Leading Design 2017

• The Total Economic Impact™ Of IBM’s Design Thinking Practice

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Worth the Read

• Get a Better UX Metric From Your NPS Survey Data

• ‘Give Away Your Legos’ and Other Commandments for Scaling Startups

• The Cognitive Distortions of Founders

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Tools & Resources

• F-Secure FREEDOME VPN

• Gusto: Online HR Services, Payroll, Benefits

• Invoicing for Multiple Currencies: Harvest or Freshbooks

• Knowledge Management: Notion, Tettra or Confluence

• NOBL Leadership Resources

• GatherContent Content Strategy Masterclass: June 7, 4:00 PM–6:00 PM BST

• GatherContent Content Delivery book

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Cool Finds

• Can We Be Friends with Our AI?

• Scribit: A Writing Robot That Turns Any Wall Surface Into Canvas