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Rob Harr

Half-Day Workshop:
Running Discovery Projects

BallroomS C, D & E

Running digital projects is hard. When expectations are mismanaged during initial client conversations, running digital projects can be nearly impossible. Before the work begins, you and your client must agree to terms, so you define the project and provide an estimate. Once agreed, you have to manage to that budget for the life of the project regardless of what else you learn. This is crazy. One of the most important constraints–budget–is too often defined when you know the least about the project: the beginning. The largest risk in any digital project is building the wrong thing, but a few conversations and a quick estimate do not provide what you need to build the right thing.

We understand that Agile and iterative techniques can help mitigate risk during a project, but an iterative mindset can provide just as much value when planning that work. What if we started our projects with a smaller engagement that allowed us to “lean into learning” and teach our clients how to work with us? This unique way to gather requirements and start engagements has dramatically improved the way we run projects. In this workshop, we will discuss how you can implement Discovery Projects to dive into a project with confidence. You’ll be armed with a thoughtful, scoped roadmap to provide more accurate estimates and begin to chart the course of your project. During our time together, we will walk through setting the correct expectations, running in-person collaborative meetings and building trust with the client team along the way.


  • The value of Discovery Projects and how to convince your team and clients to work this way

  • Interviewing Stakeholders and Users

  • Setting the correct project expectations up-front

  • Getting just enough feel for Design requirements

  • In-person collaborative meetings: an approach different from a “Kickoff” which includes exercises designed to engage clients while providing critical insights

  • Documentation that can set up project success

  • Showing clients what effective collaboration looks like

  • Making sure you start the project building the right things

  • Lessons learned from running Discovery Projects

Please note: You must purchase the Summit + Workshop Combo ticket to attend this session.



Lunch for Workshop Attendees

We'll have a short lunch break between our two workshop sessions. 


Peta Kennett-Wilson

Half-Day Workshop:
I Got 99 Problems: How To Find Solutions To Any Situation

BallroomS C, D & E

There’s one thing that we’re never short of as delivery leads, and that’s problems. We have dedicated literally thousands of hours to troubleshooting our projects and it’s easy to get stuck in our ways with how we look at and resolve challenges. Sometimes we can be better problem-spotters than solution-creators.

In this workshop, we’ll tackle some of our trickiest and most persistent problems head-on, all while learning techniques to generate loads of well-rounded ideas which push our boundaries to create innovative solutions.

“I Got 99 Problems” is an interactive 3.5-hour workshop which will help you appreciate why being a problem-spotter isn’t enough. It will encourage you to flex your leadership skills by staying positive when confronted with a challenge and best of all give you loads of no-cost tools to become a problem-solving boss. This workshop is suitable for all delivery leads—client-side, agency-side and in-house.

Please note: You must purchase the Summit + Workshop Combo ticket to attend this session.


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theater pre-function space

If you get into Memphis early, and you're done exploring all that the city has to offer for the day, stop by our registration table before the welcome reception to pick up your lanyard and swag bag. No worries if you cannot make it in time: you can head straight to the welcome reception and pick up your goodies on Wednesday morning before sessions kick off.


Digital PM Summit 2018 Welcome Reception


The Lawn

Let's kick off the Summit in style. Plan to arrive at the Guest House at Graceland in the afternoon so you can join your fellow attendees for hors d'oeuvres and drinks. The Digital PM Summit is all about being with your people, so take this opportunity to meet some new folks and reconnect with those you already know, and plot your adventures for the the next couple of days.

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