Operations Camp New Orleans

A Retreat for Operations Directors

Operations Camp is where we take everything a digital studio is, put it in a box, and flip it over. We reconstruct the role operations plays in a digital agency environment using the collective knowledge and know-how of some of the best studio operators around.

What is Operations Camp?

The Details

  International House in New Orleans, LA

International House in New Orleans, LA

December 5–7, 2018
International House, New Orleans, Louisiana

A majority of our camps sell out in advance, so we curate them by application to ensure we allocate tickets fairly and you get the right experience. Apply to attend, or put your name in to stay in the loop. There is no obligation to join us when you apply. Space is limited to 30 people, so don’t wait too long.

What's Included?

$2,999 registration fee includes three nights of accommodations and four meals:

  • Hotel accommodations for the nights of 12/5, 12/6, 12/7
  • Welcome reception on 12/5
  • Two days of moderated discussions and breakouts covering a host of topics you determine
  • Continental breakfast and full lunch on 12/6 and 12/7
  • Closing reception on 12/7


You Set the Agenda

Operations Camp is not about watching people razzle dazzle you with Keynote decks while you check Twitter. It’s a series of moderated discussions where everyone is a presenter. The value of the event lies in the perspectives you absorb from each and every attendee, who are from diverse backgrounds and industry niches, offering perspectives often outside of your immediate circle of influence.

Potential discussion topics include:

  • Key metrics to determine your company’s health
  • Bridging the gap between project management and account management
  • The role of operations
  • Resource planning
  • Providing employees with growth opportunities
  • Pricing/billing models 

...and whatever else seems right to you. The goal is to help you solve your challenges, gain inspiration, and get back to work with a whole set of ideas to implement immediately. 

Who Normally Attends?

We're still going through the applications for Operations Camp New Orleans. Until we announce who will be there, here are some of the shops that attended in 2017.

How Camp is Structured

We’ll pin down the details as we get closer, but the general structure is three days of moderated conversations and breakouts, with plenty of fun, food and time in between to get to know one another.


This is by no means final, but offers an idea of how the days will unfold:

Wednesday, December 5

  • By 3:00 PM : Arrive at International House
  • 5:30–7:00 PM : Welcome Reception

Thursday, December 6

  • 9:00–10:30 AM : Breakfast
  • 11:00 AM–1:00 PM : Opening and Introductions
  • 1:00–2:30 PM : Lunch
  • 2:30–4:00 PM : Session
  • 4:00–4:30 PM : Break
  • 4:30–5:30 PM : Session

Friday, December 7

  • 9:00–10:30 AM : Breakfast
  • 11:00 AM–1:00 PM : Session
  • 1:00–2:30 PM : Lunch
  • 2:30–4:00 PM : Session
  • 4:00-4:30 PM : Break
  • 4:30–5:30 PM : Breakout Session
  • 7:00–9:00 PM : Closing Reception

Saturday, December 8

  • Anytime : Head home when you're ready, or stay a few extra days!

Looking for more details on topics?

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