Jillian Warren is the Senior Project & Client Relations Manager for Duke Web Services.
As the project management lead for Duke University's "in-house agency,” Jillian relies on her 10+ years of web PM experience to bring order and direction to projects of all shapes and sizes. She specializes in high-priority strategic projects, manages dozens of active and support relationships, oversees daily internal operations and resourcing and coaches her colleagues in the ways of DPM.
With her background in communications, Jillian has also worked as an agency project manager, government communications officer and television promotions producer. Over the years, her strengths as a creative storyteller, resourceful problem solver, and technical master planner have always brought her back to digital project management. She enjoys helping her clients and team members navigate the world of higher education websites and applications, allowing them to do their best work and advance their goals.
Jillian lives in the Research Triangle region of North Carolina with her two daughters and dog, and is always happy to discuss the sports teams and pizza of her hometown, Chicago.
GET IN TOUCH WITH Jillian:
Doing a Lot with a Little: Project Management at Scale
Feeling overwhelmed? Whether you belong to a PM team of one, manage a laundry list of clients or wear several different hats on any given day, sometimes the deluge of work far outweighs the resources at your disposal. Yet, you still need to give every project your full attention and best efforts, without blowing timelines and budgets.
No two teams are alike, so why do we apply a one-size-fits-all philosophy to digital project management? This session will discuss how to customize the standard DPM processes to fit your personal constraints. We will review efficient, scrappy solutions to help you use your time wisely and still achieve the desired results.
In this session, you will learn:
Ways to scale your process to meet your team's unique constraints
Tips for approaching projects one-by-one... when you have 50 of them
Tactics to reduce overhead, set boundaries and add structure when your task list gets out of hand
The appropriate time and place for a “PM lite” approach