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8:00-8:45

Coffee and Breakfast

GREAT ROOM 2 (LOWER LEVEL)

C'mon down for a bite to eat before we get rolling. Food and seating will be available in Great Room 1 right next to the main sessions.


8:45-9:00

Morning Announcements

GREAT ROOM 1 (LOWER LEVEL)

Bureau of Digital Staff


9:00-9:45

Joining Forces: How to Team Up with Another Agency

GREAT ROOM 1 (LOWER LEVEL)

Dan Mall
SuperFriendly

Augmenting your team with freelancers or partnering up with another agency isn’t as easy as it seems… or is it? Dan Mall will reveal some findings from SuperFriendly’s 72 previous collaborations and give you a rubric for how to win (super)friends and influence people.


10:00-10:45

Creating a Culture of Empowerment

GREAT ROOM 1 (LOWER LEVEL)

Todd Ross Nienkerk
Four Kitchens

Drawing on more than 15 years of leadership at Four Kitchens and other creative organizations, Todd Nienkerk will explain why empowerment is the foundation of all successful teams and demonstrate how the open-source philosophy as modeled by the Drupal community can be applied to organizational culture.


11:00-11:45

Diversity: Why You Want It and How to Achieve It

GREAT ROOM 1 (LOWER LEVEL)

Lori Gold Patterson
Pixo

Studies have shown that companies in the top quartile for gender or racial diversity are more likely to have financial returns above their national industry medians. In a recent survey of millennials, 86% of female and 74% of male millennials consider employers’ policies on diversity, equality and inclusion when deciding which company to work for. And for years studies have shown that diverse views make for better decisions, and thus drive a high-performance culture.

But how do we achieve diversity in our small, technical companies when we often have few opportunities to hire and we’re looking for specialists who are hard to come by? And how do we embrace our underrepresented employees so they stay and become part of the DNA of our companies?

In this session, Lori Gold Patterson presents stories that will illuminate specific actions you can take to achieve your diversity goals.


12:00-1:30

Lunch

GREAT ROOM 2 (LOWER LEVEL)

A buffet lunch is served right next door. Take some time to grab some food, chat with your colleagues, even answer an email or two before we kick back into gear for the afternoon.


1:30-2:45

During this time slot, choose between two different Breakout Presentations or a Camp Session.

Eight Crucial Metrics For Service-Based Companies

GREAT ROOM 1 (LOWER LEVEL)

Jody Grunden & Adam Hale
Summit CPA Group
 

There’s a strong chance your company isn’t as financially healthy as you might think it is. In this breakout presentation (a highlight of our Owner and Operations Camps) Jody Grunden and Adam Hale will surface eight key performance indicators (KPIs) that can make or break your business.


 

Freelancing Is Better with Friends

INDUSTRY 2 (MEZZANINE LEVEL) 

Meg Lewis
Ghostly Ferns

Meg Lewis, the world’s happiest person, shares her hilarious life journey and how it led to finding her purpose.

Meg will discuss the benefits of leveraging your quirks to create a design mission and how she fooled the industry with her misfit group of freelancers. You’ll laugh and cry your way to a happy ending during this unconventional, fun talk!


 

Working with Distributed Teams

FOCUS (MEZZANINE LEVEL)

Carl Smith
Bureau of Digital

Camp Sessions are exactly what you would experience at one of our Camp events like Owner Camp. They are moderated discussions where everyone contributes.

Camp Sessions are exactly what you would experience at one of our Camp events like Owner Camp. They are moderated discussions where everyone contributes.

While a remote workforce offers many advantages, there are just as many challenges.

How do you manage a distributed team? What’s the impact on company culture? What are the best recruiting practices? How do you create a collaborative work environment?

In this Camp Session we’ll discuss the processes, tools and techniques that have proven effective in creating great distributed teams. Whether you’re considering a transition to a remote workforce, or you’ve got problems you need to get advice on, you’ll come away with plenty of ideas for how to move forward.


3:00-4:15

During this time slot, choose between two different Breakout Presentations or a Camp Session.

Exiting Gracefully: Strategies of Moving Beyond Your Agency

GREAT ROOM 1 (LOWER LEVEL)

Karim Marucchi
Crowd Favorite

You've spent years building your baby. You know what’s important to you and your business, but how will suiters look at it? The love you have for company might be blinding—but you don’t have to be when going into a negotiation.

We’ll discuss navigating the difficult tensions between being the business owner and preparing your business for an exit. This will include going over how to prepare your business internally, common pitfalls, and some of the finer points of a negotiation for a successful sale, merger, or acquisition that leads to a graceful exit.


 

Don't Be The Last To Know

INDUSTRY 2 (MEZZANINE LEVEL)

Claire Lew
Know Your Company

Have you ever been the last to know something at your digital shop? Perhaps you were surprised to find out that a few developers didn't agree with the new branding strategy. Or you were blindsided when your creative director put in her two weeks notice.

You don't have to be the last to know.

In this talk, I’ll show you exactly how. You’ll learn a simple, repeatable framework to get honest feedback from your team. By the end of it, even your most introverted employee will feel comfortable speaking up.


 

The Processes and Tools You Use to Run Your Business

FOCUS (MEZZANINE LEVEL)

Brett HarnedTim Tuttle
Digital PM Consulting/Bureau of Digital & 40Digits

Camp Sessions are exactly what you would experience at one of our Camp events like Owner Camp. They are moderated discussions where everyone contributes.

Camp Sessions are exactly what you would experience at one of our Camp events like Owner Camp. They are moderated discussions where everyone contributes.

Every business owner has a unique combination of processes they hone and employ to maximize productivity, efficiency, and profitability. Project management processes, sales and marketing processes, operations processes.

Then, there are the software/hardware tools and the endless landscape of professional services that facilitate these processes.

This Camp Session will surface what some of the key processes are that work for you, as well as some of the tools that make things easier. Your notebook will come away full of thing you'll want to try out.


4:30-5:30

This is the Golden Age of Design! …and We're Screwed

GREAT ROOM 1 (LOWER LEVEL)

Mike Monteiro
Mule Design Studio

Everywhere I look companies are hiring designers! Two hundred over here! A thousand over here! We need a lot of them and we need them fast. Finally! Companies have come to understand the importance of design in building successful products and services. Isn't that great?

Except where in the world are we going to find a thousand designers? And how good can we expect a thousand of anything to be? And how in the world do you incorporate them into your company?


5:30-5:45

Summit Wrap-up

GREAT ROOM 1 (LOWER LEVEL)