Aaron Parkening is a project strategist and co-founder at webmeadow, a firm that helps progressive organizations develop content and technology strategies to make the world a better place. He’s absurdly organized, knows how to keep a project on track, and loves completing perfect rows in Tetris. Webmeadow’s offices are located on a solar-powered farm in northern New Hampshire full of rowdy sheep and poultry.
Just Enough Contact: Developing Communication Practices That Support Without Smothering
October 13th | 2:30 PM
Have you ever felt that a friendly team member was getting more annoyed with every status checkin? Or had skilled team members miss reasonable deadlines, even after regular reminders? Even in successful projects, sometimes there’s friction between you and your team and it can be hard to pinpoint the cause.
What if the problem isn’t the people, but the communication? What if our expectations around information sharing – he needs daily stand-ups instead of weekly status emails, she views your reminders as a sign that you don’t trust her to complete the work on time – are leaving everyone feeling frustrated even though nothing is technically *wrong*?
It’s our job as project leaders to recognize these mismatched communication expectations and figure out how and when to adjust methods, frequency, tone, and level of detail to make life better for everyone.
In this session, you’ll learn:
- How to recognize your personal communication preferences
- How to find the balance between a sustainable communications process and your team members’ needs
- How to jump up (or down) to different levels of engagement during a project