After several years teaching high school English with Teach For America, Christine went back to school to get her master’s degree in information studies at the University of Texas - Austin. She got her start as a client-facing UX researcher at a growing start up, and as hire number one, she quickly transitioned into the role of project manager. She now manages in-house digital projects at Whole Foods Market, focusing on product data standards and online customer experiences.
She co-founded Kickass Project Management, Austin's digital PM meetup, after an inspiring experience at the inaugural DPM Summit in 2013. In addition to Kickass PM, Christine also teaches a periodic intro class on Project Management at General Assembly in Austin.
Having worked as both a client-facing and in-house PM, Christine has experience managing both design-based and tech-heavy projects. Her strengths are building team unity, developing client relationships, driving consensus with large stakeholder groups, and delivering well-timed jokes when meetings get too tense.
She is active in her neighborhood’s community garden and plays lead tambourine in the Holcombe Family Band. (Her two young children forbid her from singing, so she focuses primarily on percussion and rhythm.)
When Your Boss is Your Client: The Life of an In-House Project Manager
October 12th | 2:30 PM
Since transitioning away from a client-facing role and becoming an in-house PM, Christine noticed a major shift in the way she manages her team members and stakeholders. As an in-house PM, your client PM skill set remains relevant, but you have to develop new tools for dealing with the politics and organizational dynamics that come with managing internal projects and teams.
This session will cover:
- Setting appropriate expectations with internal stakeholders
- Managing expectations of internal stakeholders
- Maintaining positive relationships between your team and stakeholders
- Keeping your team on track when you don't have to worry about billable hours
- Encouraging your team to have autonomy