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Sunday, October 15


Digital PM Summit 2017 Agenda
Sunday, October 15

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Sunday, October 15


Digital PM Summit 2017 Agenda
Sunday, October 15

Registration

The M Resort Milan ballroom foyer

Arriving early? Stop by the Milan Ballroom Foyer on the Conference Level to pick up your lanyard and goodie bag so Monday morning is a breeze!


5:00-7:00

Digital PM Summit Welcome Reception

M VUE (entrance on the casino level)

We like to kick off our time together the right way! After grabbing your lanyard and swag bag at the registration table outside the Milan Ballroom on the Conference Level, join us for a pre-conference get together at M VUE on the Casino Level. You'll already be there, so why not join us for complementary drinks and hors d'oeuvres and a chance to get to know your fellow Summit attendees and speakers before we officially kick everything off. 

 

You're Viewing SundaY's Schedule | Check out monday's schedule | check out tuesday's schedule | Check out Wednesday's schedule

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Monday, October 16


Digital PM Summit 2017 Agenda
Monday, October 16

Monday, October 16


Digital PM Summit 2017 Agenda
Monday, October 16

Coffee and Breakfast

VILLAGGIO DEL SOLE TERRACES


8:45-9:00

Welcome and Opening Remarks

Milan Ballroom

Brett Harned, founder of the Digital PM Summit will kick off the fifth annual event with a brief presentation about the current state of digital project management, which will include survey results and a brief video about the community.


9:00-9:45

How Silos Learn: Working in the Idea Factory

Milan Ballroom

Taking up the cry against organizational silos can bring both empathy and cringing. Of course, silos are awful and keep us from doing our best work, but when you’re in the middle of a silo – and maybe that silo is inside ANOTHER silo – well, what’s a PM to do?

Based on her career among higher education’s ivory-tower silos, Amanda Costello brings together lessons from architecture and the Midwestern landscape to examine not only how to understand our silos, but to teach them a thing or two as well.

IN THIS SESSION, YOU wiLL:

  • Gain a better understanding of how organizational silos form and how to turn their negative aspects into positive forces for good work.
  • Frame challenges and problems in new ways to motivate collaboration and communication, both within your silo and across organizations of any size.
  • Learn how to identify and act on small changes to make things better, without needing a managerial role (or even managerial permission!).

10:00-10:45

But I Wanted a Unicorn: The Art of Managing Expectations

milan Ballroom

Every project manager has faced this: You set a scope of work, outline deliverables, and even talk through the expectations in great detail at kick-off. You leave satisfied that the stakeholders "get it," yet somewhere down the line you find them wanting something completely different to what you’ve built, and disappointed with the outcome. Your team becomes demotivated and you end up not knowing which way to turn.

In this presentation, Suze will help you to unlock the secrets of getting your stakeholders to actually listen, make sure the right expectations are set in the right way consistently throughout the project, and not end up with disappointment in a mismatched product. She’ll take you through team expectations, and how to keep motivation high, frustration low, and importantly how to manage your own expectations so you don’t end up tearing your hair out.

IN THIS SESSION YOU WILL DELVE IN TO:

  • Why you can’t always rely on a document alone
  • How to make people listen (and remember)
  • The holy grail of technical expectation management
  • How to ensure your team’s needs are met
  • Keeping your own expectations realized

11:00-12:00

Regional Breakout Sessions

milan ballroom, modena 3, marche 1-2, modena 1-2

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It's time to sit down and talk, and meet attendees who come from your geographic region. Our moderators will walk these groups through conversation topics including DPM tools, challenges, communication tactics, planning, and others. The goal for these sessions is to share your thoughts, challenges, and ideas with others and gain some input on how to be a better DPM while extending your local professional network.

 

 
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Speaker Q&A Session

messina 3

 

There's no doubt that the keynote sessions will leave you wanting to discuss the points speakers have made, or wanting to have a burning question answered. If that's the case, and you're okay not attending the Regional Breakout Session, join Amanda Costello and Suzanna Haworth for an informal, small group Q&A session. 

Amanda will take questions and moderate discussion for the first thirty minutes, and will hand the discussion over to Suzanna for the second half of the session. Think of this as an opportunity to dig deeper on the keynote presentation topics and get to know the speakers.

This session will be limited to 30 people. 


12:00-1:30

Lunch

VILLAGGIO DEL SOLE TERRACES


1:30-3:00

During this time slot, choose between interactive sessions taking place in various rooms.

Hacking Agile

milan Ballroom
 

Implementing Agile at a digital agency can be a pretty tall order. In this interactive session we will examine the issues that can stack the deck against you if you are trying to make Scrum, or any of the other Agile practices, work in a digital agency environment. We will look at some of the ways digital agencies are hacking Agile to make it work, the pieces you simply can’t skip, and how to put them into play. Participants in the session will also complete a Personal Agility Canvas in order to develop an action plan to start amping up their Agile practice and pair up with an accountability partner to help them follow thru on their plan.

IN THIS SESSION, YOU WILL GAIN:

  • A deeper understanding of the impediments to Agile adoption in a Digital Agency
  • A list of must have’s for Agility and guidance on implementation
  • A Personal Agility Canvas and Action Plan 
  • A Personal Accountability Partner

 

Leveraging Improvisation to Improve Collaboration Across Teams

MODENA 3 breakout room

 

In a world where we are busier than ever, and forced to do more with less, how can digital project managers continue to thrive while meeting the high demands of their day-to-day job? The answer…Improvisation! Think about it, improvisers are forced to perform under intense situations. They have to entertain a crowd without a script, and often only get a single suggestion to get started. Every performance is different, they work in large groups with different personalities and skillsets; they fail often, yet they welcome the challenge every time and do it with a smile.

In this highly interactive workshop Gary will cover how you can utilize the tools that improvisers use to make up stories out of thin air to become more agile, a better communicator, and bounce back from failure. You will also learn fun games that you can play that will level up the collaboration and connection with your teams


 

Nice PMs Finish First: How Kindness Pays Off

Marche 1-2 breakout room

Our Workshops are interactive by nature. Get ready to roll up your sleeves and work with your peers.

To keep a project on track, most PMs have a stockpile of tools to help: timelines, budget sheets, tasks lists, and more. But when our team is dealing with stressful clients and deadlines, we don’t often look to kindness to solve the problem. Yet, kindness–to your peers and to yourself–built up steadily over time can be the best protection when the going gets really tough. 

In this session, Betty will talk about the importance of fostering an environment of trust and care. Look forward to an interactive session with brainstorms and breakout conversations on how we can all cultivate kindness (and make more money while we’re at it). 

In this session, you will learn:

  • About the cost of kindness
  • Where kindness tends to leak on projects
  • How to express kindness to your team in a way that fits your personality and budget
  • How to put yourself first without appearing selfish

 

Money, Money, Money

modena 1-2 BREAKOUT ROOM

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Managing budgets is a standard part of any project manager’s remit, but how much do we really think about money and how comfortable are we talking about it?

In this 90 minute interactive workshop you’ll explore how and why to talk about money, you’ll understand what profit is, and you’ll discover how to make smart financial decisions when managing your digital projects.

This workshop is suitable for all levels of project managers and combines bite-sized master classes with practical hands on exercises and collaboration.


3:15-4:30

The PM Career Path

milan ballroom

 

A panel of former and current PMs will share their unique career paths in a panel discussion moderated by Meghan McInerny. Brief lightning presentations will be followed by questions and discussion.

What is it like to jump from client- to agency-side? How do rookie PM skills translate into C-level badassery? What does spending your whole career as a PM look like? When is the right time to go freelance? Come with your own questions and let’s get real!

* Panelists include Betty Chan, Abby Fretz, Shahina Patel, Dave Prior 


4:45-5:30

It’s All About The Little Things

Milan BALLROOM

 

Conference talks are often focused on big and innovative ideas that in many cases kick start brand new approaches to our people and work, which is a great thing that continually helps push our industry forward.

However, when managing projects or leading teams, being consistently good at getting the absolute basics right can be the difference between success and failure.

In this session, Sam will discuss some of these basics, how often they’re forgotten or overlooked, why they’re so important and how to get better at them in such a way that you really see positive changes in both what you’re helping to deliver and your working relationships with the people around you.


5:30-5:40

Day 1 Wrap-Up

Milan BALLROOM


7:30-10:00

Digital PM Summit 5th Anniversary Celebration
Sponsored by Mailchimp

Hostile Grape (ENTRANCE VIA ELEVATOR OR STAIRS BY SPA MIO ON CONFERENCE LEVEL)

After you grab dinner with a group of friends, head over to the official Digital PM Summit social to continue the conversations you started earlier in the day and to get to know your fellow attendees better. There will be an open bar and hors d'oeuvres served. 

 

Check out sunday's schedule | You're view monday's schedule | CHECK OUT TUESDAY'S SCHEDULE | CHECK OUT WEDNESDAY'S SCHEDULE

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Tuesday, October 17


Digital PM Summit 2017 Agenda
Tuesday, October 17

Tuesday, October 17


Digital PM Summit 2017 Agenda
Tuesday, October 17

Coffee and Breakfast

VILLAGGIO DEL SOLE TERRACES


8:45-8:50

Opening Remarks

MILAN Ballroom

Bureau of Digital Staff


8:50-9:00

A 10,000ft View of Getting Things Done

milan Ballroom

Project Managers have the unique role of understanding project requirements and then defining and communicating the constraints with the team. The process can unravel when people from different disciplines miss out on key information, which is all too often the reality and places the bulk of the burden on the PM.

Martijn’s company, 10,000ft, has been making project management software for the last 5 years, but he’s spent the last 20 years managing software and design projects. He’s seen many projects go off the rails and in this short talk, he’ll share the common themes among them.


9:00-9:45

Level Up: Project Management as a Leadership Role

milan Ballroom

The basics of project management are pretty clear: creating timelines, managing budgets, communicating with clients and colleagues. But…then what? What does excellence in project management really look like once we master the essential skills of the role?

Meghan McInerny will delve into the difference between a good PM and a great PM, and why project managers are future company leaders (whether most companies know it yet, or not). Part how-to and part rallying cry, we’ll talk about how to level up in the job you’ve got, and how to show up for the one you want next.


10:00-10:45

A Problem, A Vision, A Plan: Three Core Outcomes of Discovery

Milan Ballroom

Don't freak out when your design team asks to do discovery. Yes, discovery can be poorly defined, messy, unpredictable. But great design depends on doing discovery, and while a little messy, it doesn't have to be unpredictable. In every discovery endeavor teams work to clarify the problem, establish a direction, and produce a plan for their next steps. Ultimately, discovery helps align teams toward a common goal and solid discovery outputs help project managers keep everyone on the same page. This session will give you a framework for validating your team's efforts, ensuring they're producing real value for your project.

IN THIS SESSION, YOU'LL GET:

  • A framework for planning discovery activities
  • The six types of information that come out of discovery
  • How to evaluate the team's problem statement, vision, and plan
  • Examples of discovery outputs

11:00-11:45

 

milan ballroom

Every year, we ask members of our community to take the stage for just 10 minutes to share an idea, tactic, or principles that help them better practice or understand project management. In years past, we've split these sessions up over the course of our two days together. This year we're delivering lightning talks in one power punch; three 10-minute talks back to back:

The Bee In All of Us: Learning Efficient, Democratic Decision Making From Social Insect Groups

After hundreds of years of study of the inner workings of social insects like bee colonies, we still do not fully understand how these tiny creatures run some of the most efficient and effective systems found in nature. One of the most fascinating lines of study of these very roles-based insect societies is on their ability to democratically make complex decisions based on an even more complex set of variables, all with near-perfect accuracy - ‘optimal collective decision-making’.

How can we learn from bees and - as emotional, complex, and flawed human teams in the digital space - consistently and efficiently make difficult decisions as a group? What would a team who models their decision-making after bees, look like? How can we maintain cohesion of a team while making tough project decisions? Learn what a digital team needs to have in place in order to start resembling the efficient decision-making of a bee colony. 


Do it Now: 2-Minute Rule Principle

Even when we feel like things are moving at light speed, with so many moving parts, it’s never really a matter of us not knowing what to do. It becomes more of a matter of getting it all out of our heads and put into an organized, digestible system that can then be easily, and quickly reviewed on a regular basis.

Greg will share two key 2-Minute Rule principles with you that he has developed and used every day of his working life as a small but crucial part of his overall organization system. These principles will save you an immense amount of time and mind-space over the long term and help you to manage the craziness you are used to having on a daily basis


How Are We Doing? Measuring Project Success 

Whether your team is large or small, and no matter the task(s) at hand, it can be hard to truly know how a project is going when you're in the middle of it. It can be nearly impossible to objectively evaluate performance and progress, especially when there are many tasks, moving parts, stakeholders and players involved. It can also be hard to convince your team that things are better than they seem, or that there are weak links, without concrete metrics. 

If you want to be fully confident when you tell a client or manager that things are "going GREAT!" or that you "NEED HELP!", there are some key areas you can quickly evaluate to back up your case. Find out how to measure what in order to always know where you stand and be able to share with your team or with clients and management clearly and convincingly. 

This system is also a great way to evaluate project success at post-mortem and keep records of your team's progress over time. 


12:00-1:30

Lunch

VILLAGGIO DEL SOLE TERRACES


1:30-3:00

Regional Breakout Sessions

milan ballroom, modena 3, marche 1-2, modena 1-2

Our Lightning Talks are 10-minute, focused presentations that cut to the chase in a hurry.

It's time to sit down and talk, and meet attendees who come from your geographic region. Our moderators will walk these groups through conversation topics including DPM tools, challenges, communication tactics, planning, and others. The goal for these sessions is to share your thoughts, challenges, and ideas with others and gain some input on how to be a better DPM while extending your local professional network.

 

 
meghan mcinerny.png

Speaker Q&A Session

messina 3

 

There's no doubt that the keynote sessions will leave you wanting to discuss the points speakers have made, or wanting to have a burning question answered. If that's the case, and you're okay not attending the Regional Breakout Session, join Sam Barnes and Meghan McInerny for an informal, small group Q&A session. 

Sam will take questions and moderate discussion for the first 45 minutes, and will hand the discussion over to Meghan for the second half of the session. Think of this as an opportunity to dig deeper on the keynote presentation topics and get to know the speakers.

This session will be limited to 30 people. 


3:15-4:15

Putting People Back Into Projects

Milan Ballroom

 

The number of people involved in our projects continues to grow. There are our customers, our stakeholders (some more visible than others), our teams, and of course our users. The iron triangle of project management has always been scope, budget, and timeline. Focusing on these three areas makes a lot of sense from a project manager’s viewpoint, but it’s easy to forget that behind each of these three key ideas is a group of people. That “iron triangle” isn’t much help if we don’t consider the humans involved.

While we can’t turn our backs on the scope, budget, and timeline, we can start to shift our perspective of each to consider the people involved. When we do this, we’ll see the long-term sustainability of our work increase and the happiness of our teams grow.

During this session, we will have an open discussion on how we can keep pulse on the important areas of our projects—including the people—so that both the people and the projects thrive. Come prepared to share with each other how you are supporting your humans and the challenges you are facing as you try to put the people back into your projects.

TOPICS COVERED:

  • Understanding that the people are the largest indicator for success
  • How to facilitate effective collaboration
  • Discussion of unique people-centered project metrics
  • How your business model impacts your humans

 


4:30-5:30

Herding Cats: Positive and Effective Communication Within Chaos

milan Ballroom

No skill will net us more positive results than effective communication. The problem is that as a project manager, you are often attempting to communicate within chaos. You are in charge of the completion of that project, but it feels as if you have very little control over the process from start-to-finish. As a result, your role can sometimes feel like that of a cat herder: all parties involved are engaged yet unpredictable.

So what do you do here? And how do you create certainty when you’re surrounded by confusion? Patience and creativity are important factors, but most of all you need to communicate with empathy. Why? Because empathetic communication nets project managers two huge wins: transparency and influence.

In this talk, Sharon elevates empathy from a buzzword to a verb. She’ll break down the chaos of everyday communication. Finally, she’ll discuss how communicating with empathy fosters environments ripe for collaboration.


5:30-5:40

Summit Wrap-Up

Milan BALLROOM

 

check out sunday's schedule | CHECK OUT MONDAY'S SCHEDULE | you're viewing tuesday's schedule | CHECK OUT WEDNESDAY'S SCHEDULE

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Wednesday, October 18


Digital PM Summit 2017 Agenda
Wednesday, October 18

Wednesday, October 18


Digital PM Summit 2017 Agenda
Wednesday, October 18

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1:00-6:00

Digital PM Workshop

Marche Room, M Resort

We're thrilled to bring the Digital PM Workshop back to the Digital PM Summit 2017. You must have purchased a ticket to this workshop in order to attend. It is not included in your standard Digital PM Summit registration. 

If you're interested in attending, register now

Workshop Agenda

1:00-1:30 Intro and Ice Breaker

1:30-2:30 How to find and handle red flags in project docs

Contracts or project briefs are necessary to understand what your team will do on a project, but they can often be confusing and leave room for questions—or worse—issues. So, let’s work through ways to ensure your documentation is airtight, or at least make sure you’re looking for the right things. 

Attendees will review a sample contract and call out what could serve as questions, issues, or risks. When finished, attendees will discuss in groups and then with the larger group. After that, Brett will present best practices on catching and addressing those red flags.

2:30-4:00 Ch-ch-changes! 

No matter where you work, you know projects change. And it’s your job to stay on top of that change, whether it requires a deadline change or a budget increase. But sometimes it’s difficult to know whether or not you should issue a change request. Possible scenarios might be: additional design feedback, a change in goals or site functionality, changing stakeholders, and more.

In this exercise, project changes (or roadblocks) will be presented, and teams will discuss the merits of a change request—and they’ll estimate them. The larger group will discuss the change, related estimates, and talk about the best way to address them. Upon completion, Brett will present best practices on catching changes in advance of them becoming issues, and addressing them.

4:00-5:00 Facing project challenges

Part of the job as a DPM is facing—and fixing—project challenges. Whether you’re wrangling team members, adjusting process, dealing with fussy stakeholders, or trying to find the right tool to help you, getting a new perspective on how to handle tricky issues can be beneficial. Brett will present situations, moderate discussion, and present his ideas on how to best address them.

5:00-6:00 Wrap up and Q&A

Let’s take time to reflect on what was discussed, and make a plan for how you’ll approach a new change in your day to day. And then, take some time to discuss topics that were not presented in the workshop. Brett will hang out to answer questions through the end of the workshop and in to the happy hour.


6:00-8:00

Digital PM Workshop Happy Hour

MARCHE ROOM

Let's extend the workshop conversation with a few drinks and our final good byes for #dpm2017.

 

CHECK OUT SUNDAY'S SCHEDULE | CHECK OUT MONDAY'S SCHEDULE | CHECK OUT TUESDAY'S SCHEDULE | YOU'RE VIEWING WEDNESDAY'S SCHEDULE