Of the hundreds of people I’ve met who started a digital agency, almost all of them stumbled into it. But the two people on today’s show saw the web as a way to improve their lives. Living in a small Northeastern mill city, a tanking economy and failing health were taking its toll on the young couple. And then a friend told them about working in tech in Atlanta. Sherri and Reuben Johnson never looked back. Listen to part one of The Fly Media Origin Story. Listen to this episode now!
Post-Summit blues are a real thing. But in a good way. It’s sad to turn the page, but exciting to get back to the day-to-day with a fresh perspective, set new intentions and start putting takeaways to work with the team. And there’s always the promise of next year.
Read on to find out more about Owner Summit in 2019!
Imagine walking into a room of 200 people. People you’ve never met. People who don’t know you from anyone. Now imagine you have to figure out how to get them all to work together. And not just work together, but work together effectively. Because your job depends on it. Where do you start? How do you know who’s a team player and who’s a problem? And how do you answer questions from your boss like, “how long is this going to take?” and “how will we know if it’s working?” Well, that’s exactly what Garci Inigo did when he accepted a job with the National Bank of Canada.
No skill will net us more positive results than effective communication. The problem is that as a project manager, you are often attempting to communicate within chaos. You are in charge of the completion of that project, but it feels as if you have very little control over the process from start-to-finish. As a result, your role can sometimes feel like that of a cat herder: all parties involved are engaged yet unpredictable.
So what do you do here? And how do you create certainty when you’re surrounded by confusion? Patience and creativity are important factors, but most of all you need to communicate with empathy. Why? Because empathetic communication nets project managers two huge wins: transparency and influence.
In this powerful and memorable talk, corporate empathy and communications consultant Sharon Steed elevates empathy from a buzzword to a verb. She breaks down the chaos of everyday communication and discusses how communicating with empathy fosters environments ripe for collaboration.
If I say the word “sales” I bet a lot of you will stop readin… WAIT! Come back right now! This is important. For some reason in the digital services world, we get creeped out by that word. But this isn’t about wearing polyester and convincing you to buy the 2-year warranty that you don’t want. But it might include cold calling. And today more than ever it feels like digital agencies are maturing when it comes to how they manage not only inbound but outbound, too. So listen in as Dan Englander from Sales Schema talks about selling in a way that doesn’t make it feel gross. Nice work, Dan.
Conference talks are often focused on big and innovative ideas that in many cases kickstart brand new approaches to our people and work, which is a great thing that continually helps push our industry forward.
However, when managing projects or leading teams, being consistently good at getting the absolute basics right can be the difference between success and failure. In this session, presented at Digital PM Summit 2017, Marks and Spencer’s Senior Development Manager and DPM veteran Sam Barnes discusses some of these basics. He touches on how often the little things are forgotten or overlooked, why they’re so important, and how to get better at them in such a way that you really see positive changes in both what you’re helping to deliver and in your working relationships.
See You at Graceland!
Did we mention that Digital PM Summit tickets are on sale now? Register now for the best darned DPM conference there is, and get it for the early bird price...at the new Guest House at Graceland. That’s right, the King’s people are hosting the Bureau’s people this year, and we’re pretty excited! More details will come next year, but it’ll be great.
From the beginning, digital studios large and small have leaned on contracts, SOWs, and MSAs that weren’t quite right. Either they were based on agreements that had been created for a different industry or we worked with lawyers that didn’t quite understand the nuances of the work.
Many of us rolled our own which lead to some great innovation while also exposing us to more than a few liabilities. Finally, there is a standard base level agreement for digital services. Crafted by Gabe Levine and Josh Barrett, the Bureau Standard Agreement for Digital Services is a starting point for digital agencies that has been written based on the work that we do. Listen in as Gabe and Josh talk about the origin, process, and future of this large step forward for the industry.
It's that time of year where we're getting ready for digital agency owners from around the globe to gather at Owner Summit 2018. So what better time to share the powerful closing keynote by Lori Gold Patterson from Owner Summit 2017?
Lori is a valuable member of the Bureau Community known for her contributions in helping us better understand diversity and inclusion as well as her insights on how to run a successful digital agency. Especially when it comes to creating an empowered culture. Just watch, you'll see.
Speakers and attendees from across the globe joined us for the Digital PM Summit 2017 in Las Vegas, NV. Sessions provided a solid mix of informative, tactical, reaffirming, and inspiring content. It’s a mix that we aspire for every year, and we’re certainly planning to make The Digital PM Summit 2018 even better when we converge on Memphis, TN September 4-6, 2018. Grab your super-early bird tickets now!
Hello, and welcome to the most anticipated post of the year. We’ve been asked a bunch of times about the plans for 2018, and as you’ll see it’s an action-packed calendar. For those of you new to the Bureau, we provide events and online communities where digital professionals gather to connect with peers, explore ideas, and learn from one another. Here’s an explanation of the different types of events we’re putting on in 2018.